Outsourcing forces businesses to understand what their costs are and really look hard at the dollars they are spending. They find that support costs are "hidden" in other technology areas. InfoManage helps businesses identify and isolate their costs and truly understand what they are spending for technology support. Based on years of experience, we have figured out how to measure and price support costs. We answer the question: " What does it cost to maintain and support a given unit on a monthly basis?"

InfoManage possesses a proprietary pricing model, a proprietary support methodology, and the ability to deliver this methodology across diverse environments. Our unique pricing model and support methodology allows us to offer a fixed charge per unit (PC, workstation, server) on a monthly basis. In the InfoManage model, maintaining the appropriate level of support is directly related to the number of units that require support. We then allocate sufficient personnel—at the appropriate time, with the appropriate skill set—to maintain quality support at the contracted service level. Our proprietary methodology allows us to provide the best service and the most flexible pricing with service level agreements down to the unit level. These distinctions, combined with superior attention to detail and a quality service mentality, set InfoManage apart.