| With
InfoManage Desktop support and solutions to technical problems are
only one call away. Our remote support eliminates the need for end
users to waste their time experimenting to fix problems or wait
endlessly for a problem to be fixed. The following are some desktop
administrative duties and support that our helpdesk usually assists
customers with:
- Hardware and Operating System troubleshooting
- Coordination of technical issues with hardware vendors
- Management of installation and configuration of replacement
or upgraded components
- Asset management
- Anti-virus
- Anti-spyware
- Configure desktop and laptop
- Reseller of Dell, HP, IBM, Netgear, Sonicwall and other vendors
- Support for locally attached printers
- All Microsoft office product support
- Microsoft operating systems support
- Support for macros and scripting covers general functionality
and
usage only. It does not include writing or debugging macros or
scripts. Support is available for current version and one version
back.
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