managed service provider Archives

Does Outsourcing the Help Desk Make Sense?

Does Outsourcing the Help Desk Make Sense? A Few Quick Tests to Decide… Working on a task with great efficiency is satisfying. At the end of the day, you know you got a ton accomplished – and it feels rewarding. But nothing makes a person hit a wall faster than technology...

22 May 2017

Marc Neer

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helpdesk, managed service provider, outsourcing

The Five-Point Checklist for Selecting a Managed Services Provider

The managed services industry is growing at a rapid rate. In fact, it’s expected to grow from roughly $145 billion in 2016 to over $242 billion by 2021. For those shopping for MSP services, this means one thing: They have more choice than ever before. But how can you be certain...

13 Apr 2017

Marc Neer

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managed service provider, MSP

Managed IT Services Benefit Small Businesses

Small businesses face many challenges — among these: maximizing each and every dollar that they spend. Small businesses must keep customers happy while ensuring that employees are maximizing resources and efficiency. Some small businesses think that managed service providers...

27 Nov 2016

Marc Neer

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managed service provider, MSP